Key factors in people management, benchmarking: “The best places to work” and Union Products

Abstract

The research compares key factors of people management in Products Union with respect to the Best places to work. It uses a sample of 234 workers obtained by non- probabilistic sampling and where the global instrument reaches a conbrach alpha of 0.961. The study is descriptive, quantitative and transversal. It found that the trust of workers in their leadership is below the Best at -34.34%, credibility -32%, respect -36% and impartiality -34%, the experience of fellowship -32.25% and the feeling of pride in - 25.83%. There are statistically significant differences in the average of the key factors of people management in Products Union with respect to the Best places to work. The integrity and lack of competences of the leadership regarding the Best weakens the trust of the workers. To this is added the lack of support and resources for the tasks, the interest in the work as a person and the fair treatment and fairness in rewards. Despite the job dissatisfaction generated by the managers and co-workers, almost 60% of the workers consider Products Unión a great place to work. The qualification is not based on the application of good practices in the management of people, but on religious convictions. The Lord is the owner of the Institution and people come there to serve him. This is the reason for loyalty and pride and why there is an opportunity to obtain better organizational results, retain and attract talent, and manage the key factors of people management, based on extrinsic motivators as in the Best places to work.