A theoretical approach to job performance

Abstract

The purpose of this study is to develop a brief theoretical approach to job performance through its origin, theoretical model and theory of its dimensions. The beginnings and development of job performance are supported by the conceptual evolution through sequential stages related to employee motivation and satisfaction, consumer orientation and strategies. One of the theoretical models affirms that performance plays a determining role in the function of the use of knowledge made by each subject. Job performance is conceived as a composite of activities and behavior observed in workers which affect the organization's purpose. In addition, its dimensions as development of the main activity, allows performance in tasks, counterproductive behavior and performance in the context of workers as optimal retribution for the organization; recruitment and retention of employees is an activity to hire the best professionals and thus create retention strategies through recognition; labor education; and work environment. Thus, this brief theoretical work is relevant because it allows to clarify conceptually the job performance from its beginnings, as well as the theoretical foundation that will allow to carry out other theoretical treatments of job performance.